Privacy Statement

Welcome to Vamutiva. We value the privacy of our users and clients and handle the personal data we collect with care. In this privacy statement, we explain what data we collect, how we use it, with whom we share it, and how we protect the data. This statement applies to our website www.vamutiva.nl and all services we offer.

1. Data We Collect
We collect your personal data in certain cases because it is necessary for the formation or execution of a contract we have with you. In some cases, we process your personal data because we have a legitimate interest to do so. If neither of these grounds applies, we will request your consent to process your personal data. In such cases, you have the right to withdraw your consent at any time.

We may collect and process the following types of personal data:

Contact details: such as name, email address, phone number, and address.
Usage information: such as information about how you use our website, including IP addresses, browser details, visit times, and visited pages.
Communication data: such as the content of emails or messages you send us.
Transaction data: such as payment information and billing details when purchasing our services.
Cookies and similar technologies: to improve the user experience on our website (see section 5 for more information on cookies).

2. How We Use Data
We use the collected data for the following purposes:

Service provision: to deliver and improve our virtual assistant services.
Communication: to respond to questions, requests, and to provide information about our services.
Marketing: to inform you about new products, services, or offers that we think may be of interest to you (only if you have given consent for this).
Legal obligations: to comply with laws and regulations.

3. Sharing Data with Third Parties
We do not sell, rent, or trade personal data to third parties. However, we may share personal data with trusted third parties for the following purposes:

Service providers: who work on our behalf and assist us in providing our services, such as IT service providers, payment processors, and marketing companies.
Legal obligations: if we are legally obligated to share personal data, for example in response to a court order or government request.
Business transactions: in the event of a merger, acquisition, or sale of our company, personal data may be transferred to the new owner.

4. Data Retention Period
We do not retain personal data longer than necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law.

5. Cookies and Similar Technologies
Our website uses cookies to improve the user experience and to collect data on website usage. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. Some functions of our website may not work if cookies are disabled.

6. Your Rights
You have the right to:

Request access: to the personal data we have collected about you.
Request correction: of any incorrect or incomplete data.
Request deletion: of personal data, to the extent this does not conflict with our legal obligations.
Restrict or object to processing: of your personal data.
Request data portability: to transfer your personal data to another service provider.

To exercise any of these rights, you can contact us using the contact details below.

7. Data Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. We regularly evaluate our security practices and make adjustments as necessary.

8. Changes to the Privacy Statement
We may update this privacy statement from time to time to keep it current with legal requirements or changes in our business operations. We recommend reviewing this privacy statement regularly. Changes will be posted on our website and are effective as of the time of publication.

9. Contact Information
If you have questions about this privacy statement or our handling of your personal data, please contact us at:

Naomi Mutiva
Email: naomimutiva@gmail.com

Last updated on August 30, 2024.